PATIENT SCHEDULING AND
APPOINTMENT
MANAGEMENT SERVICES
PATIENT SCHEDULING AND APPOINTMENT MANAGEMENT SERVICES
Patients want to connect with their healthcare providers across multiple channels and seek high-quality service. Long hold times and overly cumbersome processes can be frustrating for patients. Atom Healthcare’s team of empathetic and efficient scheduling advisors are trained in customer service skills and healthcare knowledge to make every call a positive experience for your patients. We can determine patient responsibility upfront to improve self-pay collections and propose and set up payment plans.
Benefits
- Improved capture of patient appointments across points of care
- Extended scheduling hours to capture additional appointments and cancellations
- Improved patient flow through reminders to reduce no-shows and effective follow-up
- Improved patient and physician satisfaction
- Better coordination of care with multiple providers
- Customized services to your specific patient demographics
- Improved self-pay collections
- Cloud-based contact center infrastructure
- Effective capture of patient information for pre-registration
We will assist you 24/7
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