INSURANCE VERIFICATION
INSURANCE VERIFICATION
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Insurance verification and eligibility check are the first steps and the most important ones in the medical billing process.
Atom Healthcare’s patient registration services involve collecting the patient demographic information, insurance/payer information, and other details to reduce claim denials. Our team captures the following information with the highest quality and within the turnaround time:
- Patient’s demographic details including name, gender, address, phone numbers, and social security information
- Medicaid or Medicare cards for patients receiving federal or state assistance
- Information about the Payers
- Insurance information (Name of the insurance company, group and policy number, name of the insured person and his/her contact information, and mailing address for claims)
- Self-Pay/Patient Responsibility (Name, address, and telephone number for the person who will be responsible for payments)
- Special requirements (interpreter, stretcher access, etc.).
Benefits
- Improved capture of patient appointments across points of care
- Extended scheduling hours to capture additional appointments and cancellations
- Improved Patient flow through reminders to reduce no-shows and effective follow-up
- Improved patient and physician satisfaction
- Better coordination of care with multiple providers
- Customized services to your specific patient demographics
- Improved self-pay collections
- Cloud-based contact center infrastructure
- Effective capture of patient information for pre-registration
- Our Timely Performance of Insurance Verification, Eligibility Check, Financial Clearance Information Helps in Minimizing Claim Rejections and Denials
- Improving first-pass rate
- Avoiding claims re-submission
- Reducing demographic and eligibility rejections and denials
- Determining patient responsibility clearly and proposing payment plans
- Increasing self-pay collections
- Improving patient satisfaction
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